Returns and Exchanges Policy

At DogSwig, we want you and your pet to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange items within 30 days of the purchase date.

Eligibility for Returns:

• Items must be unused, in their original packaging, and in the same condition as received.
• Perishable items (e.g., treats) cannot be returned.

How to Initiate a Return:

• Contact us at [email protected] with your order number and details.
• Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

Exchanges:

• If you need a different size or product, please contact us, and we will process the exchange.